| Service Performance |
| Deliverable |
Performance to 30 June 2005 |
| Maintain and Proactively Update Building Controls - Operations Group: Research Needs |
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Research projects commissioned on:
- weathertightness
- energy efficiency
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Weathertightness research continues on mould identification, Douglas fir durability, and the drying and drainage characteristics of different cladding systems. Results of this research are due over the next two reporting years
Energy efficiency research included a status report on the use of renewable energy technologies, and experimental work on the effect on insulation values of drained cavities. Results are expected during the next reporting year
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| The Department is a recognised part of a national and international research network and participates in appropriate conferences and forums |
Ongoing
Active participation is continuing with both the Australian Building Codes Board (ABCB) and Inter-Jurisdictional Regulatory Collaboration Committee (IRCC). New Zealand is now the secretariat for the IRCC. The last IRCC meeting took place in May. Participation in the Building Code of Australia Strategic Overview Group occurred in June
The Trans-Tasman Building Regulatory Reform Council has agreed to further cooperation between the ABCB and the New Zealand regulator on research, code review and product certification
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| Maintain and Proactively Update Building Controls - Operations Group: Review Building Controls |
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Complete eleven reviews
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A total of 13 projects were completed during the year. These resulted in amendments to Compliance (formerly Approved) Documents, guidance information being produced or research reports written. These projects were in the areas of weathertightness, structure, fire and energy
The following projects were approved and published:
- Safety in Day Care Centres
- Minimum Fire Ratings
- Amended Fire Standards
- Concrete Standard amendment NZS 3109
- E2/AS1 External Moisture
F6 Lighting for Emergency and H1 Energy Efficiency work has been completed, but further consultation is required
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Approve and publish the outcome of seven Approved Document review projects
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Guidance document projects - four to be initiated and two will be completed in 2004/05 in the areas of:
- structure
- weathertightness
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Guidance documents completed and issued were:
- International Fire Engineering Guidelines released in May 2005 six structural Practice Advisories issued in December 2004 and updated in June 2005
- Timber Treatment Requirements: Notes for Builders booklet re-issued to the industry in February 2005
- guidance for the territorial authorities on policy development for earthquake -prone buildings published in June 2005, with copies distributed to all territorial authority chief executives and building control officers
- Risk Matrix guide supporting the Acceptable Solution for External Moisture (E2/AS1) published in June 2005
- report on the use of hollowcore in Wellington has been completed and issued to the Wellington City Council as guidance information in May 2005
- 500E reinforcing steel report, associated reinforcing steel wallchart and 500E structural Practice Advisory finalised ready for printing and issued in July 2005
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| Provide guidance on the application of the Building Code - Building Industry Performance: Administer private certifiers scheme |
| Certifiers renewed in a timely and efficient manner |
Ongoing
Two renewals have been processed since 1 December 2004
Nine private building certifiers voluntarily ceased trading during this period, primarily as a result of anticipating the phasing out of the building certifier regime under the Building Act 2004
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| All certifier renewals decided within 30 days of their renewal date |
All renewals were decided within 30 days of the renewal date |
| Provide guidance on the application of the Building Code - Building Industry Performance: Review the scheme of insurance for certifiers |
| Review outcomes implemented by 31 March 2005 |
Not yet complete
The scheme review was completed by the Building Industry Authority prior to its closure on 30 November 2004. It recommended a proposed new Performance Specification for building certifier insurance to the Department of Building and Housing. Consultation has been undertaken on a proposed new insurance specification
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| Provide guidance on the application of the Building Code - Building Industry Performance: Manage complaints |
| Timeliness of complaint investigation and resolution |
Of the two complaints in train as at 1 December 2004, one was discontinued when the certifier ceased trading, the second has progressed to enquiry (which was finalised in July 2005)
One new complaint received
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| Provide guidance on the application of the Building Code - Building Industry Performance: Conduct technical reviews |
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Territorial authorities:
- Four new reviews and three follow-up reviews completed
- Findings reported to territorial authority CEOs
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In progress
Follow-up work on the reviews has proven to be more resource-intensive than previously anticipated. This has impacted on the number of reviews progressed. A summary document has been prepared for all territorial authorities to ensure awareness of common issues and areas for development. Also, guidance material has been developed for local government building officials
Technical Reviews were completed for:
- Waitakere City Council (Preliminary Review)
- Dunedin City Council (Follow-Up Review)
- Rodney District Council (Follow-Up Review)
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Private certifiers:
- Two new reviews and two follow-up reviews completed
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Work continues on finalising reviews for:
- Porirua City Council
- Queenstown Lakes District Council
- Franklin District Council
- Manukau City Council
- Ruapehu District Council
- Compass Building Certifiers
- Bay Building Certifiers
Findings have been advised to the entities by way of draft reports. Final reports are all in progress with completion scheduled by the end of December 2005
Direct support was provided to Bay of Plenty territorial authorities during the clean-up after flooding in May 2005
No other private building certifier reviews were undertaken as all but one has ceased operations
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| Provide guidance on the application of the Building Code - Building Industry Performance: Incentivise specifiers and BCAs |
| Information published on seven completed reviews of building controls to specifiers, territorial authorities, certifiers and key industry stakeholders |
Refer above, and guidance documents published to accompany Compliance Documents, which drew on information from reviews
Information stands were manned and presentations delivered at five industry conferences and events: Building Officials (BOINZ), Water and Waste, New Zealand Institute of Architects, Certified Builders, BuildNZ Expo
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| Provide guidance on the application of the Building Code - Building Industry Performance: Improve territorial authorities' and certifiers' performance |
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Work undertaken with five territorial authorities and three private building certifiers prior to following up the findings of the Technical Reviews
Guidance material completed and distributed to territorial authorities on:
- alternative solutions
- accessibility
- Producer Statements
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In progress
Findings from previous reviews advised to Dunedin City Council. The key issues and concepts from all Technical Reviews were shared with other councils with the issue of a summary report in July 2005
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| Provide guidance on the application of the Building Code - Building Industry Performance: Product Accreditation |
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Maintain existing Accreditation scheme
(As the current scheme is ceasing, no measures are proposed)
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In progress
One product accreditation was granted during the period
Twenty-one applications were received under the 1991 scheme in the lead- up to the closure of the scheme on 31 March
Twenty-nine applications remain to be processed
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| Provide guidance on the application of the Building Code - Building Industry Performance: Issue Determinations |
| Sixty-day turnaround time from receipt of final documentation to draft Determination being issued to the parties |
Over the period 95 new determination applications were accepted and 110 Determinations issued
A 'short form' of Determination has been adopted in some cases by not engaging an independent assessor, but relying on the information supplied by the parties. This measure takes account of our knowledge of the way the respective territorial authorities have historically responded once the Determination has been issued, shortens the time taken to produce the Determination, and reduces the demands placed on the small number of suitable assessors. The measure has caused no significant adverse comment from the parties
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| Sixty-day turnaround time from receipt of final documentation to draft Determination being issued to the parties |
Work continues on the implementation of systems and structures to move towards achieving the 60-day turnaround target for applications including:
- appointment of new staff for determinations function
- development of management systems to monitor the determinations process
- appointment of more assessors to help with weathertightness determinations
Regular meetings have been held with territorial authorities to help them manage issues relating to issuing code compliance certificates for buildings with monolithic cladding
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| Provide guidance on the application of the Building Code - Building Industry Performance: Industry information and education programmes |
| Major work programme or identified industry issues supported by the provision of information or education programmes |
During 2004/05, the Building Controls work programme was supported by the provision of the following information and education programmes
- Five issues of the Codewords newsletter were issued to 8500 industry subscribers.
- Building Control Updates (electronic communication to approximately 1800 industry stakeholders) were used to support all major announcements and Code reviews, on-sent to target of approximately 5000 stakeholders.
- Media releases were issued for important issues such the deregistration/closure of certifiers.
- Regular meetings were held with key education suppliers and partners, Standards New Zealand, BCITO and Building Research.
InfraTrain (an Industry Training Organisation) has developed the first draft of a National Diploma in Building Controls
A consultation meeting with the Building Officials (BOINZ) Education Committee was held by InfraTrain to consult on the new draft national qualification
The Department has engaged with BOINZ to identify and resolve the emerging issues
Further consultation by InfraTrain with the building controls sector is awaiting resolution of matters affecting the building officials' qualification
In addition:
- information workshops were conducted for building officials during February and March 2005 in 26 centres nationwide. These workshops were attended by around 900 building inspectors, team leaders and managers covering territorial authorities' powers and functions under the Building Act 2004
- a technical helpline was established in December 2004 for building officials who had questions about the Building Act
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| Assessment questionnaires completed for all education programmes |
Due to the nature of the information workshops undertaken during the period, assessment questionnaires were not undertaken |
| Oversee Performance of Building Controls: Establish industry performance reporting |
| Performance Measurement Framework developed that enables gathering and evaluation of industry performance data |
Completed
The reporting framework is in place and is now in the process of integrating with the wider Department's reporting framework
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| Oversee Performance of Building Controls: Implement industry performance reporting |
| Performance data gathered |
Completed
A process was established to obtain data from a wide number of sources. These sources include: Statistics New Zealand; external publications; a variety of building industry organisations; and internal departmental sources such as Technical Reviews and determinations
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| Industry performance reports issued quarterly |
Ongoing
September 2004 quarter report released in March 2005
Industry performance trend reports were prepared for December and March quarters and publicly released in August and July 2005 respectively
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| Major performance issues for building controls identified in quarterly reports above |
A range of industry issues has been raised through the performance monitoring and quarterly reporting processes above. The significant issues recently highlighted include:
- the ongoing impact of high levels of building activity on the building sector
- variable progress on addressing building quality issues across the industry, although significant progress has been made on weathertightness matters
- the need for the territorial authorities and private building certifiers to raise their building controls quality standards in response to increased expectations from the Department and other stakeholders
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| Inform Consumers and Other Stakeholders: Education Strategy |
| Completed and initiated in December 2004 |
Completed
The education strategy for building officials is complete. This includes development of a national qualifications framework for building officials, identification of a preferred training provider and a recognition of current competencies package
A substantial education programme to support the Building Act implementation was also drafted
Continuing Professional Development (CPD) initiatives include a Memorandum of Understanding (MOU) with BRANZ to partner at least one BRANZ seminar series per year
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| Inform Consumers and Other Stakeholders: Two to three year communications plan |
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Developed and initiated
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Work undertaken in this area was integrated into the Building Act Implementation programme as part of the former Building Industry Authority.
Communications functions from the various organisations merged into the Department have been integrated into a single communications and publications unit
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| Year one Communications Plan milestones achieved |
| Consumer Information |
| Launch ConsumerBuild website by 30 November 2004 |
The ConsumerBuild website was launched on 2 December 2004
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| Other Activities: Integration and Customer Service |
| Integrate services and improve the standard of service and the efficiency of telephone contacts |
A new team was established within the Tenancy Services call centre to manage incoming calls about building controls and occupational licensing matters. The service has targeted improved service levels, and consistent responses to queries and requests. An extensive knowledge base has been prepared covering routine matters and frequently asked questions for use by the call centre. The service was launched in June 2005 |
| Other Activities: Weathertightness Litigation |
| Manage the cases where the BIA has been joined as a party |
Transferred to The Treasury from 1 July 2005
When the BIA was dissolved the Crown assumed the BIA's liabilities and is now the respondent for claims against the former BIA. The Department in turn assumed responsibility for management of this litigation on behalf of the Crown
The BIA was joined as a party in eight cases in the High Court and one case in the District Court relating to leaky buildings. Two of the High Court cases were settled by Judicial Settlement Conference and the action in the District Court against the BIA was discontinued
The BIA applied to the High Court for strike-out in one of the High Court cases and was only partially successful. The decision has been appealed to the Court of Appeal and is set down to be heard on 25-27 October 2005. No trial dates for the substantive hearings in the cases have been fixed pending the outcome of this appeal
The BIA has also been cited in 37 Weathertight Homes Resolution Service (WHRS) claims. In nine cases the BIA was struck out, one case settled without any involvement by the BIA and one claim against the BIA was discontinued
Due to the transfer of the WHRS to the Department of Building and Housing with effect from 1 July 2005, the responsibility for the weathertightness litigation transferred to The Treasury at the same date to avoid the conflict of interest that would otherwise arise
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