Contact us
You can phone, email, or visit the Ministry of Business, Innovation and Employment for building and housing related information, or contact us for media assistance.
Ministry of Business, Innovation and Employment
Level 6, 86 Customhouse Quay, Wellington 6011
PO Box 10-729, Wellington 6143
Phone: +64 4 494 0260
Fax: +64 4 494 0290
Phone us
Our 0800 numbers below are the best place to start.
It will save you time if you use the number that relates to the service you are interested in.
Media contact
Please refer to our media assistance page.
Tenancy advice and information
Call 0800 TENANCY (0800 83 62 62)
(Language Line
assistance available)
From overseas: +64 4 238 4695
Hours of operation: 8.00 am to 5.30 pm NZT Monday - Friday
Email: info@dbh.govt.nz
Ministry of Business, Innovation and Employment
PO Box 10-729
Wellington 6143
Bond advice and information
Ministry of Business, Innovation and Employment
PO Box 50 445, Porirua 5240
Call 0800 737 666
(Language Line assistance available)
From overseas: +64 4 238 4693
Fax: +64 4 237 7884
Hours of operation: 8.00 am to 5.30 pm NZT Monday - Friday
Email: info@dbh.govt.nz
Building controls and Building Act information
Call 0800 242 243
(Language Line assistance available)
From overseas: +64 4 238 6362
Hours of operation: 8.30 am to 5.00 pm NZT Monday - Friday
Email: info@dbh.govt.nz
Licensing information
Licensed Building Practitioners
Call 0800 60 60 50
(Language Line assistance available)
From overseas: +64 4 238 6312
Hours of operation: 8.00 am to 5.00 pm NZT Monday - Friday
Email: licensing@dbh.govt.nz
Licensed Building Practitioners online transaction refund policy
If you require a refund contact us on phone 0800 60 60 50 between 8:00 am and 5:00pm Monday to Friday or email us on licensing@dbh.govt.nz
Electrical Workers Licensing Group
Level 6, 86 Customhouse Quay
PO Box 10 156
Wellington
New Zealand 6011
Phone: (04) 494 0260
Email: info@ewr.govt.nz
Electrical Workers Registration Board enquiries phone 0800 661 000.
Safety returns and Annual Practising Licenses
Electrical Workers Licensing Group
PO Box 764
Wellington
New Zealand 6140
Sector Policy, Business Support, Communications, and Human Resources
Ministry of Business, Innovation and Employment
Level 6, 86 Customhouse Quay, Wellington 6011
PO Box 10-729, Wellington 6143
Phone: +64 4 494 0260
Fax: +64 4 494 0290
Email: info@dbh.govt.nz
Weathertight Services
Call 0800 116 926 for information and new claims
Call 0800 324 477 for current claims
(Language Line assistance available)
From overseas: +64 4 237 1604
Hours of operation: 8:30 am - 5:00 pm NZT Monday - Friday
Fax: 04 494 0290
Email: info@dbh.govt.nz
Weathertight Services
PO Box 10-729
Wellington 6143
Email us
info@dbh.govt.nz for general enquiries
webmaster@dbh.govt.nz for technical website issues
abuse@dbh.govt.nz to inform us about nuisance email, for example, spam
privacy@dbh.govt.nz for privacy issues related to the Ministry
complaints@dbh.govt.nz for complaints about the Ministry
Visit us
Call in to one of our main offices or phone 0800 TENANCY (0800 83 62 62) to make an appointment.
Tenancy branch staff regularly visit 87 communities around New Zealand to provide information and dispute resolution services to tenants and landlords. To make an appointment, call 0800 83 62 62.